In addition to our existing 24/7 technical phone support, we offer the latest in remote service support using Augmented Reality (AR) technology. This allows us to provide the quick expert support you need to achieve your productivity goals.
Our METTLER TOLEDO augmented reality-powered visual remote assistance solution helps us to fully understand your service issues. Using a mobile device with an integrated camera enables us to see exactly what you see. We can guide you step-by-step to resolve the issue by providing real-time contextual assistance, such as adding text, drawings, or highlighting objects with 3D markers. Benefit from the fastest fault diagnostics, repair, and part replacement support by using the latest technology. We can also remotely connect to some of our products for additional service enhancement. Please contact your local service team for more details.
Food vision systems are designed to be non-invasive and non-destructive, meaning that they do not harm or alter the food product in any way. They use high-resolution cameras and advanced image analysis software to detect quality issues, product deviations, and other defects in food packaging and labels without causing harm or change to the product.
Vision systems are a key quality control aid for inspecting the safety and quality of food and beverages. These systems perform visual inspections on every product, checking for damaged packaging and incorrect or missing product labels.
Vision systems in food manufacturing can be vital to consumer safety by checking that all ingredients, including potential allergens, are accurately listed on product packaging and labels.
Vision systems offer several advantages over manual inspection in food production:
METTLER TOLEDO vision systems for the food industry are designed for user-friendly operation. They feature intuitive interfaces and have minimal training requirements.
Additionally, we offer customized solutions based on your specific food manufacturing needs, with service support, training, and professional installation available for a smooth system implementation.